Details
About the Canada Council for the Arts
Join our team and play a role in supporting Canadian artistic creativity and cultural life. The Canada Council for the Arts (the "Council") is a dynamic, highly respected federal Crown corporation with a mandate to foster and promote the study and enjoyment of, and production of works in, the arts for the benefit of all Canadians. We offer competitive salaries and a considerable benefits package. For more information about the Council, please visit our website at www.canadacouncil.ca.
Infrastructure Technologist
This competition may have a hiring priority for Indigenous people, Black people, racialized people, Deaf people, people with disabilities, women, or members of 2SLGBTQI+ and gender diverse communities. Candidates belonging to these equity deserving groups who wish to be considered must self-identify. This initiative is in support of the Council’s employment equity and diversity goals.
About the Role
Under the direct supervision of the Manager, Information Technology Operations or the Senior Infrastructure Technologist, the Infrastructure Technologist:
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performs assessments of and improvements to the system infrastructure and networks within the corporate IT environment of the Council, and identifies systems and networks that deviate from acceptable configurations, and/or standard IT policies;
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evaluates incident response procedures and capabilities;
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designs systems infrastructure that are appropriate for users' needs and consistent with the overall design of the Council’s infrastructure architecture including: collecting and analyzing technical information the development teams and outside vendors to formulate the infrastructure requirements and implement these requirements;
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conducts feasibility studies to design possible infrastructure solutions;
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implements appropriate controls and mitigation strategies of identified security risks.
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estimates the costs of system infrastructure;
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implements and tests defined infrastructure;
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prepares and maintains technical documentation;
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acts as Service Levels 1 and 2 for the IT Help Desk;
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performs other related duties.
Requirements for the position
Security Requirements
- This position requires a Security Clearance Level 2: Secret
Education
- Three-year (3) Community College diploma in Computer Science or a related field, or an equivalent combination of education, training, or professional experience related to the responsibilities of the position.
Experience
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Five years of experience directly related to the principal responsibilities of the position.
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Experience with Microsoft Azure cloud technologies including account management, capacity and performance management, and production/development configuration changes.
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Experience in the troubleshooting and resolution of infrastructure problems in a networked environment.
Knowledge
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Extensive knowledge of network, cloud, and server-based technologies.
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Basic knowledge of scripting languages.
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Provides technical advice and consultation to support both the application server platforms and the operating systems.
- Knowledge of Microsoft Defender XDR, Microsoft Purview, and Microsoft Sentinel would be an asset.
Skills & Competencies
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Strong organizational skills, tact, judgment, multi -tasking and problem-solving skills.
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Strong project management skills.
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Excellent communication skills as well as a strong client service skillset.
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Understanding of the GC cloud guardrails v2 and the CSE Top 10 Security Actions would be an asset.
Bilingual Requirements
This position requires the use of both official languages. The requirements in the second official language are:
- An advanced level in reading comprehension (C).
- An intermediate level in writing (B).
- An advanced level in oral (C).
*Important: Please submit your resume and a cover letter clearly demonstrating how you meet the above qualifications for Education and Experience. Please note that selection for further consideration will be based solely on the information provided in your cover letter, resume and application.
We are committed to providing a workplace that is inclusive and accessible to all. Should you require accommodation during the recruitment and selection process, please contact the Council directly.
For people who are Deaf, hard of hearing, or TTY users, please use your preferred MRS (Message Relay Service) or IP service to contact us.
The Canada Council for the Arts is committed to building a skilled and diverse workforce that reflects the individuals and communities we serve. We invite applications from individuals with any combination of backgrounds, origins, identities, and forms of self-expression. The Council is committed to enhancing the representation of the following groups within its workforce: Indigenous people, Black people, racialized people, Deaf people, people with disabilities, women, and members of 2SLGBTQI+ and gender-diverse communities.
We encourage you to include information on how you identify in the Voluntary Self-Identification section of the application form. This information is used during the recruitment process to enhance representation of historically underserved and marginalized communities, as per the Employment Equity Act and the Council's ongoing commitment to equity. This information is also used for reporting at an aggregate level.
Please note that all persons requiring accommodation and/or assistance in completing the Canada Council’s Careers application process are welcome to contact the Council for support.